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User Questions FAQ's
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Do I need a subscription to use Therapy Is Us?
No subscription is required. You only pay for the sessions you book.
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Is my information and session data private?
Absolutely. All communications are encrypted and your data is protected according to HIPAA and privacy regulations.
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Can I reschedule or cancel a session I’ve already booked?
Yes, you can reschedule or cancel a session up to 24 hours before your appointment through your dashboard.
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How do I find and book a therapist on the platform?
Use our search filters to find a therapist based on your needs, availability, and budget. Once selected, click “Book a Session” to schedule a time.
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If you have any questions, concerns, or need assistance, please fill out the contact form below and our support team will get back to you as soon as possible. For urgent matters, you may also reach us directly at support@therapyisus.com.