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Report A Bug FAQ's
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Is there a support team I can contact directly for urgent issues?
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Yes, for urgent matters you can reach us at support@therapyisus.com or use the live chat available during business hours.
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How quickly are reported issues resolved?
We prioritize critical bugs and aim to respond within 24–48 hours. Fixes may take longer depending on the issue’s complexity.
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What should I include when reporting a bug?
Please include a brief description, any error messages you received, what device/browser you were using, and screenshots if possible.
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How do I report a technical issue or bug on the site?
You can report bugs using our “Report a Problem” form located in your account settings, or by emailing support@therapyisus.com.
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If you have any questions, concerns, or need assistance, please fill out the contact form below and our support team will get back to you as soon as possible. For urgent matters, you may also reach us directly at support@therapyisus.com.